Privacy Policy

Introduction

This Privacy Policy explains how Concept Studio LLC (“Concept Studio,” “we,” or “us”) collects, uses, and protects your information when you use Reeroll. This policy applies to all users of our website and services and should be read in conjunction with our Terms of Service.

Data Collection and Use

Information We Collect

We gather various types of information when you interact with our Services, including:

• Account Information: Your name, email address, payment details (for paid plans), and account preferences.
• Service Usage Data: Information related to your interactions on Reeroll, including chat prompts, generated videos, and video template usage.
• Automatically Collected Information: Such as IP addresses, browser type and version, device information, operating system, access times, and pages visited.

Analytics and Tracking

We use tools like Mixpanel and Vercel Analytics, along with cookies and similar tracking technologies, to understand user behavior, track usage trends, and improve our services. You may control cookie preferences via your browser settings.

How We Use Your Information

We use the information we collect for purposes including, but not limited to:

• Providing and enhancing our services, such as improving AI video generation and platform functionality.
• Customer support, processing payments, and sending service updates.
• Analyzing usage patterns and performing analytics to optimize performance.
• Maintaining security, preventing fraud, and addressing technical issues.

For further details on our data usage practices, please refer to the relevant sections of our Terms of Service.

User Content and Visibility

Content you create using our chat interface—including prompts and generated videos—is private only if you designate it as such (available for paid users only). Otherwise, it is public by default and may be viewed, forked, and remixed by other users. We recommend you avoid sharing sensitive or proprietary information in public sessions.

Data Sharing and Processing

We may share your information with trusted third-party service providers (such as Stripe for payment processing, Mixpanel and Vercel for analytics) to help us operate and improve our Services. These providers are required to use your information solely for the purpose of providing these services and are bound by their own privacy policies and data protection obligations.

Security Measures

We implement industry-standard security practices, including encrypted data transmission, secure data storage, access controls, and regular security audits, to safeguard your information. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to access, correct, or delete your personal information, request data portability, opt out of certain data processing activities, and withdraw consent where applicable. To exercise these rights, please contact us at reerollai@gmail.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure that appropriate safeguards are in place for such transfers.

Children's Privacy

Our Services are not intended for users under 18, and we do not knowingly collect data from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will update the “Last updated” date at the top of this page. Your continued use of our Services indicates your acceptance of any changes.

Contact Details

If you have any questions or concerns about this Privacy Policy, please contact us at reerollai@gmail.com.

Company: Concept Studio LLC
Address: 210 E 73rd St, New York, NY, 10021